The Story
Tombow USA came to Classy Llama looking for help migrating their site from Magento 1 to Magento 2. With Magento 1’s end-of-life looming near, Tombow wanted to get ahead of the curve and move their site to the latest version of Magento. The mission was to make the move quickly and cost-effectively, then build the site up over time once it was moved.
The Tombow site needed to continue to support their significant dealer and retail channels. After spending years on Magento 1.7, Tombow saw that a migration to Magento 2.2 would expand their B2B capabilities. Specifically, setting minimum quantities for customer groups or stores, group pricing, and discount flexibility led the desire for Tombow to push into a migration to Magento 2.2.
Magento 2’s B2B improvements allowed them to better serve their smaller retailers who historically ordered by phone, email, and even fax. Giving these dealers a better online experience saved Tombow time and also helped them showcase their expanded product offering through the site.
In addition to core B2B functionality with Magento 2.2, the Tombow site required enhancement to the mobile experience. The move to the latest Magento release would help deliver on this.
As with any migration from Magento 1 to Magento 2, data was a major part of the project. Classy Llama migrated Tombow’s data from the M1 site to the new M2 site, allowing customer account management to be as seamless as possible with the transition.
In addition to the data migration, Classy Llama helped improve Tombow’s integration with their ERP, Navision. The existing integration did not close orders to complete the integration cycle. We created a cost-efficient solution utilizing flat files that allowed for orders to be sent to the ERP for fulfillment and back to Magento for order status and tracking number updates. Tombow now had a complete integration to ensure order status was automatically updated within the ERP and Magento. This wrapped up a long-standing need for Tombow.
Though new features weren’t a primary focus, we used the opportunity to make small changes that helped to stabilize their site and increase their direct to consumer sales. Since social media like Instagram and Pinterest play such a significant role for Tombow, we helped use the Magento CMS to create widgets that could tie-in posts from their social channels and link to their blog.
In the end, we were able to deliver Tombow their new Magento 2 site under budget and ahead of schedule. Tombow was excited to take use this as an opportunity to make more front-end improvements on their site before launch. Already, this new site has proven to be a strong foundation for their future growth.