Maintaining Excellent Customer Service at Scale for R&R Products, Inc.

Sometimes, no matter your best intentions, a project can be laden with difficulties. That was certainly true for the R&R Products, Inc., company in the early stages of their eCommerce journey.  When the R&R team decided their new goals were to expand from the golf products industry into the landscaping market, all while keeping up […]

PurposeBuilt Brands: 9 Websites. One Shopping Cart. No problem.

A huge product catalog can make a website difficult to navigate, which leads to customers bouncing and, ultimately, a loss of revenue or even a bad reputation. But for a company like PurposeBuilt Brands, with nine huge product catalogs, customer confusion can become an even bigger problem. THE CLEANING REVOLUTION Since 1941, the Weiman family […]

Maintaining Excellent Customer Service at Scale for R&R Products, Inc.

Sometimes, no matter your best intentions, a project can be laden with difficulties. That was certainly true for the R&R Products, Inc., company in the early stages of their eCommerce journey.  When the R&R team decided their new goals were to expand from the golf products industry into the landscaping market, all while keeping up […]