Classy Llama Studios – Specializing in Magento eCommerce, Magento Development, and Magento Design

Magento Authorize.net Refund Module

This module saves the administrator a lot of time when processing refunds when using Authorize.net. It enables Authorize.net credit card transactions to be refunded online through the admin interface when a credit memo is issued. A refund transaction is automatically passed through Authorize. net using the original transaction ID to refund an amount back to a customer’s credit card without having to enter the credit card information.

Purchase module here ($150)

With this module installed, here are the steps you’ll take to issue an Authorize.net refund module:

1. Locate the invoice for which you are wanting to create the Credit Memo
   1. If you only know the order number, you can locate the order and then click the “Invoices” tab to view all associated Invoices
2. Click the “Credit Memo” button at the top-right of the screen
3. Here is an explanation of the inputs:
   1. Refund Shipping – This input will be pre-populated with the shipping amount for the order.  If you leave the amount in this input, the shipping fee will be refunded to the customer.
   2. Adjustment Refund – If you want to refund more than the Subtotal amount, add that amount in this input.
   3. Adjustment Fee – If you don’t want to refund the entire amount, enter the amount you DON’T want to refund in this input.
4. Click the “Refund” button (note: if only the “Refund Offline” button is visible, then the Authorize.net Refund Module isn’t active, OR the payment method was not Authorize.net)